FAQ
Frequently Asked Questions
How do I buy a water filter online?
Visit our website to check out the entire assortment of filters, cartridges and anything else you need. Buy whichever you want and get it delivered to your doorstep for free.
How will my water filter be delivered and how much will it cost for delivery?
Your water filter will be delivered to you within 3-4 business days from the date of order, absolutely free of additional costs. It will come in the mail, either via Australia post or some other courier service, depending on the size of your product.
What are the hidden costs I will be charged for later on?
There are no hidden costs that will be charged later on. Only a one-time purchase cost applies.
Will my water filter be packaged properly for the delivery to my home?
Your water filter will be packaged carefully in separate boxes so the journey from our unit to your home does no damage to it. We ship thousands of filters all over the country every day, so trust us.
Why buy a water filter?
The water we receive in our kitchen taps is majorly sourced from the underground water table, which is highly prone to contamination. It then travels far and wide, through old, eroded pipes and is treated in several plants with harmful but unavoidable chemicals like Chlorine, that eventually affects it’s taste and quality. In the current situation of compromised environmental quality, elevated pollution level and possibility of chemical poisoning, it is mandatory to have a water filter installed at home. It not only removes harmful and unwanted components feom your drinking water but also restores the taste and smell.
When will I receive my water filter?
Your water filter will reach you within 3-4 business days from the date of order, absolutely free of additional costs.
Are these water filters good quality?
We pay maximum attention to product quality and only stock and sell the best products that will last you a very long time and serve you very well.
How do I get replacement filter cartridges?
You can find all you need right on our website so visit our page and choose whichever you like from our ‘Accessories’ range and we will have it sent to you.
How do I get replacement filter cartridges?
You can find all you need right on our website so visit our page and choose whichever you like from our ‘Accessories’ range and we will have it sent to you.